AI Tool Index

Home › Customer Support › NICE CXone

NICE CXone

Cloud contact center platform with AI for self-service, agent assist and quality management.

Category
Customer Support
Pricing model
See site Pricing not confirmed here; see the vendor's site. Not confirmed here; check the vendor's site.
Official site
https://www.nice.com/
Link checked
2026-11-05. Added 2026-11-05.

Visit NICE CXone →

This entry gives the product's category, the pricing model as shown on the vendor's own pages when we could confirm it, and a link to the official site. It is not a review or an endorsement. Plans and prices change, so confirm on the vendor's site. Compare: Genesys Cloud vs NICE CXone.

Other Customer Support tools

ToolWhat it doesPricingLink
Observe.AIContact center AI for quality, coaching and automation.See siteOfficial site
ParloaAI agent management platform for voice and chat customer service.See siteOfficial site
PlainCustomer support platform for B2B teams with AI agents and workflows across Slack, email and chat.Free trialOfficial site
PolyAIVoice AI agents for customer service calls.See siteOfficial site
PylonB2B customer support platform with AI agents for product-led companies.See siteOfficial site
Re:amazeHelp desk and live chat for online stores with AI reply and chatbot features.Free trialOfficial site
RegalAI voice, SMS and chat agents for enterprise contact centers in sales and service.See siteOfficial site
ReplicantAI voice and chat agents that resolve contact center calls end to end.See siteOfficial site

All Customer Support tools · Best AI tools for customer support