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Alternatives to Chatwoot

9 tools with a similar purpose to Chatwoot. Open-source customer support platform with an omnichannel inbox and an AI assistant.

About this list. These tools overlap with Chatwoot in what they do; they are not ranked and are not claimed to be better or worse. Features and pricing change often, so verify on each vendor's site.

Chatwoot at a glance

Category
Customer Support
Pricing model
Freemium Source: https://www.chatwoot.com/pricing
Official site
https://www.chatwoot.com/ · Details

9 alternatives

ToolWhat it doesPricingLink
Intercom FinIntercom's AI customer-service agent.Official site
ZendeskCustomer-service software with AI agents and agent copilot.Official site
FreshdeskCustomer support software with Freddy AI features.See siteOfficial site
CrispCustomer messaging platform with a chatbot and shared inbox.FreemiumOfficial site
TidioCustomer-service chat platform with the Lyro AI agent.FreemiumOfficial site
Help ScoutHelp desk and shared inbox with AI features.FreemiumOfficial site
TrengoOmnichannel customer engagement inbox with AI agents for WhatsApp, email and chat.Free trialOfficial site
GleapCustomer support and feedback tool for apps and websites with an AI chatbot, bug reporting and live chat.Free trialOfficial site
Re:amazeHelp desk and live chat for online stores with AI reply and chatbot features.Free trialOfficial site

Alternatives with a free plan or tier

Crisp, Tidio, Help Scout.

Side-by-side comparisons

Best AI tools for customer support · All alternatives guides